Finding a good mechanic in Sydney is difficult!
Between dirty workshops, questionable pricing, and poor communication, it’s hard to be sure if they really have your best interests at heart.
So, here are just a few things you can do to make sure that when you invest in a relationship with an automotive repair shop is Sydney, it’s the right one.
Scheduling
One of the most important signs of a good mechanic in the Sydney area is how the shop team schedules their time.
If you call ahead for an appointment, and the person on the phone tells you to “just bring it why whenever,” then it’s highly likely that “whenever” you bring in your vehicle you’ll be met with disorganisation and long wait times.
Go for a mechanic that has clear time slots available, or even better, an online scheduling tool to book at your convenience.
Communication
How keen is the mechanic you want to take your vehicle to on communicating?
Do they explain the proposed work in an easy to understand way? Do they keep you updated about your vehicle’s progress if it’s in the shop for multiple days?
Do they answer enquiries (either via email or over the phone) promptly and professionally?
One of the hallmarks of a great, trustworthy mechanic is a commitment to efficient, reliable communication.
Quotes
When you are looking for the best mechanics in Sydney, one of the most important things to look out for is a shop that provides quotes to its clients.
Nobody likes to be surprised by an outrageous auto repair bill, which is why shops that are upfront about the extent of the project and what it will likely cost to complete are the kinds of business you should use.
A good mechanic can also give you an honest opinion about what needs to be done right now to keep your vehicle roadworthy, and what can wait until the next pay period, if need be.
If you are looking for a mechanic in the Sydney area that has all of these things (and more) then the team at Sutherland Automotive in Kirrawee (and our sister shop, Robert St Automotive in Rozelle) can’t wait to serve you.
